Sales and customer success
Protect revenue that is already signed
Customer contracts hold renewal dates, price increases and promises. Pactinel makes sure renewals are worked early, increases are applied when the contract allows and commitments to customers are met.
Sound familiar?
- A customer renewal is noticed only when the customer gives notice.
- The yearly price increase the contract allows is forgotten.
- Service levels and reports promised to customers are not tracked.
What your team gets
Customer renewals in view
Renewal windows on customer contracts appear months ahead, with the value at stake.
Increases applied on time
Index-linked increases are calculated when the figures are published, and missed ones are reported as leakage.
Promises kept
Service levels, reports and deliverables owed to customers become tasks with owners.
Account context in one place
Each customer's contracts, value, open obligations and documents are on one page.
Features your team will use
- Price escalationsIndex-linked and fixed price increases calculated from official figures, approved and written back to the contract.Learn more
- Renewals and key datesNotice deadlines, renewal windows and expiries worked out from the contract, with the reasoning and a decision for each.Learn more
- Obligations and tasksEvery obligation becomes a task with an owner, a due date and the evidence that proves it was done.Learn more
Guides and free tools
Learn the clauses behind this work, or work out a figure now without signing up.
- CPI escalation clauses: how to calculate an increaseHow CPI, HICP and RPI escalation clauses work, how to calculate an increase with caps and floors, which series to name, and limits in Germany and Turkey.
- SLA credits: how to calculate and claim themHow SLA credits work, how uptime percentages convert to downtime minutes, how to calculate a credit, and what sole-remedy and claim-window clauses change.
- Index increase calculatorThe increase between two months of a price index, with cap and floor.
- Late-payment interest calculatorStatutory interest and compensation on an overdue invoice.
Questions
Does Pactinel replace our CRM?
No. The CRM runs the pipeline. Pactinel tracks what the signed customer contracts say: renewal dates, price increases and the promises made.
How are missed price increases reported?
An increase the contract allowed and that was not applied is reported as leakage, with the amount and the date it could have taken effect.
Screens from Pactinel's demo workspace, which uses fictional sample data.
Find out what your contracts are waiting for
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